Here & Well Centre d’expertise sur le bien-être et l’état de santé physique des réfugiés et des demandeurs d’asile (CERDA) Institut universitaire SHERPA
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    • Getting Ready
      • To Do Before You Leave
      • First Winter
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    • Getting Settled
      • First Experiences
      • Practical Tips
      • Resources Available to Newcomers
    • Building a Support System
      • Support System
      • Meaningful Activities
      • Volunteering
    • Taking Care of Yourself
      • Little Things That Can Help
      • Health Care and Services
      • Asking for Help When Things Get Hard
    • Working
      • Job Market
      • Employment Integration Resources
      • Workplace and Rights
    • Learning and Training
      • Québec’s School System
      • Welcoming your Children to School
      • Coming to Québec to Study
      • Learning French for Adults
    • Living Together
      • Diversity and Intercultural Exchanges
      • Dealing with Discrimination
    • Living as a Family
      • Staying in Touch
      • Getting Settled as a Family
      • Thriving as a Parent
      • Resources for Families
  • About Us
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Here & Well
  • Home
  • The Kit
    • Here & Well
    • Getting Ready
      • To Do Before You Leave
      • First Winter
      • Geography, History and Society
    • Getting Settled
      • First Experiences
      • Practical Tips
      • Resources Available to Newcomers
    • Building a Support System
      • Support System
      • Meaningful Activities
      • Volunteering
    • Taking Care of Yourself
      • Little Things That Can Help
      • Health Care and Services
      • Asking for Help When Things Get Hard
    • Working
      • Job Market
      • Employment Integration Resources
      • Workplace and Rights
    • Learning and Training
      • Québec’s School System
      • Welcoming your Children to School
      • Coming to Québec to Study
      • Learning French for Adults
    • Living Together
      • Diversity and Intercultural Exchanges
      • Dealing with Discrimination
    • Living as a Family
      • Staying in Touch
      • Getting Settled as a Family
      • Thriving as a Parent
      • Resources for Families
  • About Us
  • Resources
  • Glossary
  • FR
  • EN

Cap Mieux-Être

A self-help tool for those supporting someone with a mental health condition Tips, resources, and guidance Cap Mieux-Être | Cap santé mentale [in French]

Vocational training

Information on training opportunities and support Vocational training | Government of Québec

Adult General Education

Information on programs, services and support Adult General Education | Government of Québec

Québec Government Mental Health Portal

Information on resources, mental health issues and available tools Mental health | Government of Québec

French Courses | In Québec

Information on the types of courses offered in Québec and financial assistance Learn French | Gorvernment of Québec

French courses | Online from abroad

Information on online courses for people selected to immigrate to Québec Online French courses for people selected to immigrate to Québec | Government of Québec

French courses | Schools outside Canada

Information on French courses offered outside Canada for people selected to immigrate to Québec French courses in a partner language school for individuals selected by Québec | Government of Québec

Find a school organization

Search engine to find a school, an adult education centre, a vocational training centre, a CEGEP, a university Trouver un organisme scolaire | Government du Québec [in French]

Find a school services center | Fédération des centres de services scolaires du Québec

Information on school services center by Québec administrative region Recherche par région | La Fédération des centres de services scolaires du Québec [in French]

Find a drop-in daycare centres | Association des haltes-garderies communautaires du Québec

Information on drop-in daycare centres by Québec administrative region Liste des membres | Association des haltes-garderies communautaires du Québec [in French]

Find a childcare service and register your child

Information on childcare services Preparing Your Child’s Registration | Government of Québec

Banque d’interprète du Réseau de la santé et des services sociaux du Québec (RSSS)

Banque d’interprète du RSSS | Government of Québec [in French]

Find volunteer opportunities | Je bénévole

Learn about volunteer opportunities that match your interests and skills Je bénévole | Fédération des centres d’action bénévole du Québec

Find a CISSS or a CIUSSS

Find your Integrated Health and Social Services Centre (CISSS) or your Integrated University Health and Social Services Centre (CIUSSS) | Government of Québec

Find a CLSC

Find a CLSC | Government of Québec

Canadian Life and Health Insurance Association (CLHIA)

Information about private insurance companies and their plans CLHIA members | Canadian Life and Health Insurance Association

Régie de l’assurance maladie (RAMQ)

1 800 561-9749 Home | RAMQ

Clinique Cyber-Criminologie

Report a fraud Help and support for people affected by fraud 438 901-4395 Accueil | Clinique Cyber-criminologie [in French]

Find a housing committee

Organizations that help tenants understand and exercise their rights Find a housing committee | Regroupement des comités logement et associations de locataires  

Canadian Human Trafficking Hotline

For people who are experiencing or have experienced human trafficking Multilingual, confidential and free 24 hours a day, 7 days a week Phone and chat 1 833 900-1010 Home | Canadian Human Trafficking Hotline

Immigration, Refugees and Citizenship Canada (IRCC) | Gouvernment of Canada

IRCC Portal Information on immigration and settlement in Canada (e.g., visas, permits, asylum claims, permanent resident cards, refugee resettlement) IRCC | Gouvernment of Canada

Immigration | Gouvernment of Québec

Information on immigration and settling in Québec Immigration | Gouvernment du Québec

Youth Protection (DYP)

Authority responsible for enforcing the Youth Protection Act Information on the role and responsibilities of the DYP Youth Protection (DYP) | Government of Québec

Youth in Mind Foundation toolkits

Information, tips and tools to support the well-being of young people (aged 11–18) Content for parents and youth (aged 11–18) Home| Youth in Mind Foundation

Rain or Shine | Positive Mental Health

Directory of tools to help youth (aged 5–17) develop personal and social skills Home | Rain or Shine

Mental health mobile apps

Apps evaluated by experts Stress, anxiety, emotions, sleep, confidence Collection of Mobile Apps for Mental Health and Well-Being | Government du Québec

Aire ouverte

Free health and well-being services for youth aged 12 to 25, regardless of migration status Aire ouverte | Government of Québec

Mental health counselling | Private practice

Paid services (social worker, sexologist, psychotherapist, psychologist, etc.) Private insurance through your workplace may cover some services and costs. R Some private services are covered by the IFHP. Make sure the... Read more →

Find a CLSC psychosocial intake

Services for people covered by the RAMQ (human relations officer [HRO], social worker, etc.) R Some CLSCs accept the IFHP Find a CLSC | Government of Québec

CAP Santé mentale

Support and referral service for loved ones of people with a mental health issue 1-855-272-7837 The reference line for loved ones! | CAP Santé mentale

Hotlines

Support and listening service Some helplines are specifically for seniors, members of the 2SLGBTQIA+ community, women, etc. Trouver un centre d’écoute | Centres d’écoute téléphonique du Québec [in French]

Crisis centres

Crisis intervention service 24 hours a day, 7 days a week Find a crisis centre in your area | RESICQ

Canadian Mental Health Association hotline

Help for people who are struggling, in distress or isolated 24 hours a day, 7 days a week 418-529-1899 Home | Centre d’écoute téléphonique (SAISM)

Suicide.ca

Support from a counsellor trained to talk openly about suicide French and English 24 hours a day, 7 days a week Phone: 1-866-277-3555 (in Québec), 988 (outside Québec) Text: 535353 Chat Home |... Read more →

Info-Santé 811

Health advice and referrals 24 hours a day, 7 days a week Free 811, option 1

Pediatric 811 line

Health advice and referrals for children aged 0–17 Free 811, option 1, then option 2

Primary Care Access Point (GAP)

Support and recommendations to find the health care service that best meets your needs (renewing a prescription, vaccination, medical appointment, etc.) For people without a family doctor or NPSPC Free... Read more →

Find a same-day or next-day medical appointment

Search engine to find a free (with the RAMQ) or fee-based medical appointment For people without a family doctor or whose family doctor is unavailable Find clinics offering same-day or... Read more →

Bonjour-Santé

Online appointments for free medical appointments with the RAMQ Book your appointment online | Bonjour-Santé

CLIC Santé

Online appointments for free (with the RAMQ) or fee-based services (vaccination, testing, screening, contraception, etc.) Find your appointment | Clic Santé

Find a hospital

24 hours a day, 7 days a week Contact information for hospitals in Québec Trouver un hôpital | Index Santé [in French]

Emergency services | 911

For any emergencies (police, ambulance, fire department, etc.) 24 hours a day, 7 days a week 911 Urgence 9-1-1 | Government of Québec [French only]

Translation and interpretation services for temporary foreign workers | Service d’interprète d’aide et de référence aux immigrants

TFW Free services for TFWs with a closed work permit Translation and interpretation services in 52 languages and dialects (document translation or interpretation in situations such as job loss, an... Read more →

Info Salud PTET-CALFA

TFW Free services for TFWs with a closed work permit Listening service Individual psychosocial support and group support sessions (Spanish-language services available to anyone who speaks Spanish, regardless of immigration status) Information... Read more →

Immigrant Workers Centre (IWC-CTI)

Free and confidential services for workers who are immigrants or refugees, regardless of their immigration status Information about rights, options and immigration and labour issues French, English, Spanish 514-342-2111 info@iwc-cti.ca Home... Read more →

Au bas de l’échelle

Free and confidential services for non-unionized workers Information about your labour rights and options Training on various topics (labour laws, psychological and sexual harassment, temporary placement agencies) 514-270-7878 Accueil | Au bas de l’échelle... Read more →

Employment and Social Development Canada (ESDC)

TFW Responsible for the Temporary Foreign Worker (TFW) Program Employment insurance if you lose your job Reporting abuse (mistreatment, bullying, confiscating your passport, etc.) Temporary foreign workers: Your rights are protected |... Read more →

Labour Program

Services for workers in Québec who are authorized to work and who work in sectors not covered by the CNESST (ports, banks, federal public service, etc.) List of federally regulated industries and workplaces |... Read more →

211

Information and referrals to social and community resources Phone and chat available in over 200 languages Free 211 Home | 211 Montréal, Gatineau Home | 211 Eastern and Northern Québec

Info-Social 811

Social services advice and referrals 24 hours a day, 7 days a week Free 811, option 2

Kids Help Phone

Mental health support for children, teens and young adults Phone, text and chat 1-800-668-6868 Home | Kids Help Phone

AGIR Montréal

Support for 2SLGBTQIA+ migrants Multilingual Home | AGIR Montréal

Commission des normes, de l’équité, de la santé et de la sécurité au travail (CNESST)

Promotes labour rights and obligations in Québec Offers services for workers in certain sectors who are authorized to work, regardless of their immigration status Prevention of work-related psychosocial and physical risks Information... Read more →

Crime Victims Assistance Centres (CAVAC)

Support, assistance and information for people who experience or witness a criminal act and their loved ones 1-866-532-2822 Home | Crime Victims Assistance Centre

Complaints and service quality commissioner for the health and social services network

To report rights violations or mistreatment in the health and social services network The health and social services network complaint examination system | Government of Québec

Québec Ombudsman

To report misconduct or abuse involving Québec’s public services Home | Protecteur du citoyen

Commissaire à la déontologie policière

To report conduct that violates the Code of Ethics of Québec Police Officers by a person expected to uphold it Home | Commissaire à la déontologie policière

Commission des droits de la personne et des droits de la jeunesse (CDPDJ)

To report discrimination, harassment or a violation of rights protected by the Québec Charter, including children’s rights Home | Commission des droits de la personne et de la jeunesse

211 | Seniors

Information and referrals to social and community resources for seniors Phone and chat available in over 200 languages 24 hours a day, 7 days a week Free 211 Seniors – Community and... Read more →

Interligne

Listening and referral service for members of the 2SLGBTQIA+ community and their loved ones 24 hours a day, 7 days a week Phone, text, email and chat 1-888-505-1010 Service d’aide et de renseignements | Interligne [in French]

Tel-jeunes

Support and listening service for youth (aged 12–17) Phone, text and chat 1-800-263-2266 Speak with a counsellor | Tel-jeunes

Tel-jeunes Parents

Support and listening service for parents of teenagers (aged 12 to 17) who are struggling Phone and chat available 1-800-361-5085 Are you a parent? | Tel-jeunes parents

Find a community organization for families | Fédération québécoise des organismes communautaires Famille

Free or low cost community services for families (parenting skill development, help preparing for the start of the school year and support for children’s academic success, drop-in daycare centres, mutual support between families) Trouver un... Read more →

Espace Parents

Workshops for newcomer parents offered by community organizations Organismes offrant les activités Espace Parents | Espace Parents [in French]

Reception, Referral, Counselling and Support Services (SARCA)

Free service offered by centres de services scolaires to people aged 16 or over Information on training programs and the workplace, profile review, and support with the steps involved in... Read more →

Info Alpha

Free listening and referral service for literacy, learning French and basic training For adults with reading, writing and numeracy difficulties Phone and chat French and English Home | Info Alpha

Adult Learnline

Free education support, listening and referral service Referrals to training programs tailored to the needs of adults French and English Phone and chat 1-888-488-388 Home | Adult Learnline

Info TET Québec

TFW Information, support and activities for TFWs French, English and Spanish 1 888-454-3998 WhatsApp: 438-543-5062, 438-378-5152 Accueil | infotetquebec.com Downloadable information guide in French/English, French/Spanish and French/Tagalog

Réseau d’aide aux travailleuses et travailleurs migrants agricoles du Québec (RATTMAQ)

TFW Services for TFWs in the agricultural and food processing sector Reception at the airport, guidance and mental health and legal support Phone and chat WhatsApp: 514-415-8077 Montérégie, Montréal and Laval:... Read more →

Premières démarches d’installation (First steps to settling in) Information Session

Free 3-hour information session offered by community organizations offering support to immigrants and refugees throughout Québec Information on various steps you need to take (RAMQ, bank account, registering for school, moving to... Read more →

Employment services

Help with preparing for interviews, changing careers and getting your skills recognized Help with writing a CV and cover letter TFW IS Verify if you are eligible Répertoire des organismes spécialisés en employabilité | Government... Read more →

Services Québec

Help looking for job Information about the workforce Group sessions on job search techniques and strategies Locator – Services Québec offices | Government of Québec 

Immigrer au Québec guide

Free In French Information on the workplace, studying getting ready and getting settled Immigrer au Québec | Immigrant Québec [in French]

Objectif Intégration information session

Free 24-hour session offered throughout Québec Information about Québec (cultural norms, workplace, etc.) Age 18 or older Intermediate French required TFW IS Eligibility verification required Financial assistance available in some... Read more →

Accompagnement Québec

Free and personalized public service for immigrants and refugees Accessible abroad and throughout Québec Access to an integration assistance agent from the MIFI Needs assessment (settling in, recognition of skills,... Read more →

Community organizations offering support to immigrants and refugees

Free community services for immigrants and refugees Information to help you settle in (RAMQ, SIN, driver’s license, daycare registration, finding housing, etc.) Referrals to appropriate resources (employment, housing, health, education,... Read more →

Here & Well

Other languages
  • FR
  • EN

The Kit

  • Getting Ready
  • Getting Settled
  • Building a Support System
  • Taking Care of Yourself
  • Working
  • Learning and Training
  • Living Together
  • Living as a Family

About Us

  • About the Kit
  • About IU Sherpa and CERDA
  • Bibliography
  • Credits
  • Acknowledgments
  • Reproduction Rights

Resources

Bibliography

Acronyms

Glossary

Quiz

With the financial participation of Québec Government

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Here & Well © Copyright 2026 CERDA and IU SHERPA
Last updated on June 15, 2026
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